|•||Confirmation will be received at time of booking|
|•||At time of booking, Cruise ship passengers must provide the following information at time of booking: ship name, docking time, disembarkation time and re-boarding time|
|•||Operates in all weather conditions, please dress appropriately|
|•||Volcanoes National Park weather changes are frequent, please bring warm clothing.|
|•||Need to provide : Arrival date and time, departure date and time, name of cruise ship|
|•||A minimum of 2 people per booking is required|
|•||Not wheelchair accessible|
|•||Near public transportation|
|•||Infants must sit on laps|
|•||Most travelers can participate|
|•||This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund|
|•||This tour/activity will have a maximum of 14 travelers|
|•||Face masks required for travelers in public areas|
|•||Face masks required for guides in public areas|
|•||Hand sanitizer available to travelers and staff|
|•||Social distancing enforced throughout experience|
|•||Regularly sanitized high-traffic areas|
|•||Gear/equipment sanitized between use|
|•||Transportation vehicles regularly sanitized|
|•||Guides required to regularly wash hands|
|•||Regular temperature checks for staff|
|•||Temperature checks for travelers upon arrival|
|•||Paid stay-at-home policy for staff with symptoms|
|•||Contactless payments for gratuities and add-ons|
Warren took us to all the good spots and shared his knowledge of the volcano national park with us, due to bad weather tour took a little longer than usual.
We went on a tour of the volcanic national park well worth the visit highly recommend this tour definitely an eye opener to me on how the earth works
He had a great day and saw a lot. We were on a cruise boat, so with limited time, the tour combined all you could want in the 7 hours. We saw a black sand beach, Rainbow Falls, Orchid Garden, Volcanoes Park and even got to stop in at the Candies Factory and Mac Nut Plantation. The tour guide and driver were great.
EXCELLENT! The guide was wonderful! He stopped at interesting places along the way but still allowed us several hours exploring the Volcanoes Park - which is why we took the tour in the first place. We were able to explore and discover on our own along with suggestions and information the tour guide gave us. The pick up easy - it was right outside the dock.
This was a once in a lifetime experience. I was with my 3 teenagers and we had an amazing time. The guide was very knowledgeable, kind and he answered all our questions. He had water for us and some snacks.
They need to properly put a company sign on their bus, at least a piece of paper or something. Apparently, they had a another travel company bus, we had to ask around before we found them. Once that was done, the rest of the trip was awesome. They were knowledgeable and friendly.
Do not miss this tour !
Had a nice tour of some of the areas beaches and historical buildings. Then, toured the Volcanoes National Park. Te tour went all the way to the end of the road where the lave flows met the sea. Very awe inspiring when you see the size and power of the lava flows. The tour guide was exceptionally nice, and the whole trip was well worth the time
I booked this tour online before leaving UK. The tour was everything I wanted it to be at a great price..Mel the tour guide made it all the more enjoyable with his extensive knowledge and great personality
This is a must-see experience to anyone visiting the Hawaiian Islands. We booked a day trip from Oahu and the driver, junior, was prompt at our airport pickup and dropoff. Although we arranged our own flight, the timing was perfect. This was our first visit to the islands, and the opportunity to visit the Big Island and to experience this tour was well above our expectations! We saw actual live lava, smelt and felt the steam from the escaping gases, and saw where lava still flows into the ocean. We were amazed at the devastation as far as the eyes can see of the damage caused by the lava-- and the amount of craters in the Park. We also enjoyed a great buffet and garden experience, and Black Sand Beach is a location we would return to stay. We got to see the giant sea turtles, and over-all experience part of the islands missing from a simple visit to honolulu where we were staying. Trust Roberts and Viator to provide the experience everyone needs to have checked on their bucket list.
The Guide was all we could have asked for! LJ contacted us the day before to ensure we knew how to meet him and understand what we wanted to get out of the tour. We were lucky enough to have him all to ourselves, so he was totally into what ever we wanted to see. He was very informative and had a great sense of humor, making every stop fun. He tried his best to get the volcano to send up some plumage, but it was not to be. I would highly recommend the tour mainly because of LJ .... The guy loves what he does and makes it a great experience because of it.
Very interesting and informative. This is a must for Hilo.
Very good trip seeing all the highlights in the national park and the volcano active at night. Excellent guide, Lance, very helpful and informative.
Wonderful place, my sister and I enjoy. The driver was very helpful and with courtesy assisted in the trip.
There was a little confusion about where our pick up point was and we were about 1 hour late getting started. We shared a large van with 4 others. Our guide was average at best but he was well informed. We saw most of the things we were scheduled to see except the waterfalls and the black sand beach because of our late start and we had to return to our ship. The other 4 people stayed on and finished the tour.
Pickup location should be more precise. (Pickup time, location and distance from cruise terminal to avoid confusion and uncertainty). Our guide was very knowledgeable, enjoyable and interactive. It was a very good experience and we would definitely recommend this tour.
Overall I truly enjoyed the Volcano National Park, and appreciated that they took us to other parts of the park that other tours don’t get to see. However our tour guide was difficult to follow, and I felt that some of the timing of the stops was off. Please note there are 6 stops before going to the national park. I felt that there were too many stops prior to going to the park and would’ve preferred to go to the park earlier. Also we had to stop to get “lunch” at the gas station where there were very minimal options. Please note that tour will likely take longer than 6 hours, ours lasted 8, so plan accordingly. Despite this the volcano national park was amazing and would highly recommend going to this site at some time during your stay on the Big Island!
My family enjoyed this tour so much! We got to see so much of the island and our tour guide was great! He was friendly and knowledgeable. My only criticism would be that the provided refreshments were not offered until close to the end of the tour.
A Little less talking about personal life. Some of it was interesting but it got to be too much. It was nice to stop by shops but it made it a little commercial to have us buy things at the shops. Tour operator was friendly and funny overall.
The tour itself was excellent, really enjoyed the guide and the 8-9 Stop’s was more than expected. The best stop was the volcano “tubes” or tunnels.
Problem with communication, not sure if viator or dynamic tour Hawaii, but information on voucher not accurate. Had 45 minute panic from bad info.
The tour was great. Getting on the tour was a nightmare. My wife and I were traveling to Hawaii by cruise ship. We were told the local tour company was Dynamic Tour Hawaii and to meet them on the dock. There was no sign of them. After several phone calls we were put on a full bus by Green Travel.
Wonderful driver. We enjoyed the day with lots of good history from the tour guide. We were very fortunate to see the Kilaueau volcano erupting!
We had a little difficulty connecting at first as the van was parked quite a distance away and it was pouring rain!
The tour was a great experience, Danni our driver was friendly, knowledgeable and could answer the questions asked. We enjoyed the tour and we were picked up and dropped off on time. Don't expect hot running lava but a large caldera full of set lava, steam vents and the lava tube were great.
The tour was worthwhile due to our limited time to see the Hilo side of the island. I think the guided was informative and had good stories. Use of time could have been better as our tour was adjusted based on some people on the tour who had to leave early.
There were cool things to see. Unfortunately the guide was not very informative and did not allow us to stop and look in any area for any length of time. The guy it was very uninspiring and shared information that wasn’t pertinent to the tour or was already obvious just by looking.