| • | Confirmation will be received at time of booking, unless booked within 6 hours of travel. In this case confirmation will be received as soon as possible, subject to availability |
| • | Not wheelchair accessible |
| • | Children must be accompanied by an adult |
| • | Due to weather, flights may be 120 to 140 minutes in length |
| • | Wheelchair accessible - if assistance is required, passenger must provide their own caregiver |
| • | All pilots and aircraft are FAA-certified |
| • | Helicopter holds 6 passengers; larger groups may be separated |
| • | Due to the current social distancing requirements for the state of Hawai'i, face masks are required for the duration of the flight |
| • | Infants must sit on laps |
| • | Learn about our elevated health & safety protocol to help observe the COVID-related requirements of social distancing and sanitization : |
| • | A visitor who has either quarantined for 10 days (showing an airline ticket with an arrival date 10 days prior to flight), or who can show that the pre-testing travel program accepted a negative test result from them. |
| • | A resident who has been on island for at least 10 days or who has had a negative COVID-19 test in the past 72 hours. |
| • | Most travelers can participate |
| • | All guests weighing between 265 lbs – 300 lbs when weighed at check-in, will be assessed a Capacity Surcharge of $50 on our Hughes/MD 500 helicopter or $100 on our Bell 407 helicopter. They will be guaranteed a window seat. |
| • | We require that any guests weighing 300 lbs. or more purchase an additional empty seat to safely balance the aircraft. Upon check-in, we will weigh all passengers. They will be guaranteed a window seat. |
| • | This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund |
| • | This tour/activity will have a maximum of 6 travelers |
| • | Face masks required for travelers in public areas |
| • | Face masks required for guides in public areas |
| • | Hand sanitizer available to travelers and staff |
| • | Social distancing enforced throughout experience |
| • | Regularly sanitized high-traffic areas |
| • | Gear/equipment sanitized between use |
| • | Transportation vehicles regularly sanitized |
| • | Guides required to regularly wash hands |
| • | Regular temperature checks for staff |
| • | Paid stay-at-home policy for staff with symptoms |
| • | Contactless payments for gratuities and add-ons |
| • | Face masks required for anyone over 5 years old, unless a medical condition prevents it. If COVID-like symptoms are observed, temperature may be taken and we may reschedule your flight. paradisecopters.com/health-and-safety |
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