Monday: | 09:00 AM - 09:00 PM |
Thursday: | 09:00 AM - 09:00 PM |
Friday: | 09:00 AM - 09:00 PM |
Saturday: | 09:00 AM - 09:00 PM |
Sunday: | 09:00 AM - 09:00 PM |
Monday: | 09:00 AM - 09:00 PM |
Thursday: | 09:00 AM - 09:00 PM |
Friday: | 09:00 AM - 09:00 PM |
Saturday: | 09:00 AM - 09:00 PM |
Sunday: | 09:00 AM - 09:00 PM |
• | Confirmation will be received at time of booking |
• | Wheelchair accessible |
• | Minimum age is 21 year. Photo ID may be required |
• | Exchange your voucher at the ticket booth where you will receive a ticket to be handed in at the cafe for your half bottle of Prosecco. It will be served with 2 glasses |
• | Two adults must be booked at at a time for one reservation |
• | Near public transportation |
• | Most travelers can participate |
• | Face masks required for travelers in public areas |
• | Face masks required for guides in public areas |
• | Hand sanitizer available to travelers and staff |
• | Social distancing enforced throughout experience |
• | Regularly sanitized high-traffic areas |
• | Guides required to regularly wash hands |
• | Regular temperature checks for staff |
• | Contactless payments for gratuities and add-ons |
• | Anyone traveling from a state on the city of Chicago high-risk list is directed to obtain a negative COVID-19 test result no more than 72 hours prior to arrival in Chicago or quarantine for a 10-day period. For the safety of yourself and others please ensure you're following local guidelines. |
Beautiful sunset
The view was absolutely stunning. I loved looking over the whole city. The lights were so bright. I would most definitely do this again. The wine was Ok. I think everyone that comes to visit Chicago should most definitely do the john Hancock observatory. I give it 2 thumbs up!!
We really enjoyed the view, the wine, and friendly staff! Too bad there was some fog that day.
Still had a god time!
We had an amazing time! Just make sure you buy one ticket because its for two people. Its not clear on the website. They gave us an entire bottle of champagne to make up for it so that was nice! one voucher includes only half a bottle.
Tour was okay. And that's being very generous. Had to ask for bottle of wine. Employees didn't offer any info on what we were seeing. Cafe was closed for renovations, which was not told when booking tour.
There is nothing to tell you that purchasing ONE of these tours will admit TWO people to Chicago 360. My two friends and I each purchased a tour, only to find out that each was good for two. When we arrived, the cashier was not very familiar with how to do it, but she called a manager over and was able to generate our tickets pretty quickly. However, nobody really told us where to go after that, so we kind of wandered until we found the elevators that would take us up. When we reached the top, the views of the city were spectacular! Really stunningly breathtaking. However, we still did not know where to go to get the Prosecco. We finally asked someone, and even though he didn't know, he did find out for us (even though he had to leave his station) which I thought was really above and beyond, and I really appreciated. When we reached the bar, we were told that they were out of Prosecco. The bartender told us that there had been complaints about the Prosecco not being very sweet anyway, and she offered us champagne instead, which we happily accepted. Unfortunately, the champagne was TERRIBLE. It was undrinkable (and I have consumed some pretty bad drinks before). It was not sweet at all - which would be fine if we had been served a dry wine - but this was champagne that was supposed to be replacing a Prosecco that "wasn't sweet enough". Overall I'm giving two stars - as the views were great, but the Prosecco (or - in our case - champagne) portion was a real bust, and definitely not worth the money. In addition, we bought 3 more tickets than necessary, because Viator does not state that each purchase will admit two. In fact, if you put "2" in the section where it asks how many adults, it will double the price! (I tried it after the tour.)
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